In October 2025, Amazon Web Services (AWS), Amazon's cloud - computing service platform, suffered a major outage that persisted for around 15 hours. This disruption had a far - reaching impact, affecting thousands of large - scale websites and application services across the globe. It hit a wide array of sectors, encompassing finance, social media, e - commerce, and public services.

The root cause of the outage was traced back to a DNS resolution anomaly within the DynamoDB database service in the US - EAST - 1 region. This issue set off a domino effect. Although AWS implemented measures like traffic throttling and DNS record repairs in an attempt to bring services back online, the outage still led to substantial operational losses. As per the user agreement, Amazon's maximum compensation is usually capped at the user's total monthly consumption, providing only limited redress.