On July 20, 2026, the Ministry of Industry and Information Technology announced at a press conference held by the State Council Information Office its commitment to enhancing the standardized governance of the basic telecommunications market. This initiative aims to refine the management of tariff frameworks and marketing channels, curb irrational and detrimental competition, and ultimately protect consumer rights. Should consumers face issues stemming from non-compliant practices by telecom companies, they are advised to first lodge a complaint directly with the respective company. If the resolution is unsatisfactory, they have the option to escalate the matter to the Ministry of Industry and Information Technology. The Ministry will then intervene, urging the company to rectify the issue and, if necessary, imposing measures such as interviews, formal notifications, orders for corrective action, and administrative penalties for any violations, all in accordance with legal procedures.