Zhiyuan has entered into a strategic partnership with Aisida, deploying 100 Zhiyuan Lingxi X2 humanoid robots across 100 Aisida stores nationwide to serve as promotional staff. These robots are designed to manage the entire retail process, from welcoming customers to facilitating transactions, within actual retail settings. Beginning on September 28th, the two companies conducted a three-day offline livestream event at stores in Wenling, Shanghai, and Wuxi. Throughout this period, the Lingxi X2 robots operated continuously for 10 hours each day, demonstrating their service capabilities and task execution in real consumer environments.

With its compact size, the Lingxi X2 robot can easily adapt to various spaces within stores. It is capable of independently managing reception and providing explanations, as well as working alongside human shopping guides to enhance service quality. The robot can proactively greet customers, assess their needs, and recommend cookware products within 30 seconds. When faced with complex requests, the Lingxi X2 seamlessly transitions customers to human shopping guides, creating a seamless human-robot collaboration loop.

The robot's ability to manage the entire retail process is supported by Zhiyuan's "Three Intelligences in One" full-stack technology platform. The deep integration of these three intelligences allows the robot to dynamically adjust its service behavior based on the immediate environment. This collaboration has proven, through real-world scenarios, the practical experience and operational value of embodied AI in the retail sector, establishing a foundation for future large-scale implementation and setting a new standard for retail productivity driven by embodied AI.

Looking ahead, both parties are committed to deepening their cooperation, refining specialized capabilities for retail scenarios, and perfecting replicable embodied AI retail solutions. Their goal is to facilitate the transition of humanoid robots from individual pilot projects to large-scale, normalized deployments, thereby accelerating the intelligent transformation of the retail industry.