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Didi Hitch Service System Reportedly Crashed, Customer Service Confirms Receipt of Feedback and Undergoing Emergency Response
2025-04-03 /
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Author：小编
In the afternoon of April 3, multiple online users reported experiencing a potential outage of the Didi Hitch service system, with the payment page displaying a "payment busy" message. Despite these reports, reporters were able to successfully place an order and receive a refund when attempting to use the service. Didi's customer service team promptly acknowledged receipt of the feedback and confirmed that they were actively engaged in emergency handling procedures. As of the time of publication, Didi had not yet disclosed the root cause of the system malfunction.
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