Apple's customer support team has issued a statement regarding the recurring issue of paint peeling on the Apple Watch. According to the statement, this problem is exclusive to the initial production runs of the Space Black Apple Watch Series 10. There have been no significant reports of similar issues with other colors or models. Should users notice any paint peeling, they are encouraged to reach out to customer support, furnish the serial number and proof of purchase, and arrange for a complimentary replacement at an authorized store. It is strongly advised that users refrain from attempting any DIY repairs.
Earlier, reports from international media highlighted that numerous Space Black Apple Watch users had reported instances of corrosion and peeling on the bottom shell's coating. Some of these users have already been provided with free replacements. Industry analysts speculate that the early production batches might have suffered from inadequate coating adhesion due to fluctuations in the manufacturing process. In response, Apple has swiftly acted by initiating a replacement program at its major retail outlets globally, with the expectation that replacements will be completed within a two-week timeframe. For users who are no longer under warranty or lack the necessary proof of purchase, they are urged to consult with customer support to explore available repair options.
