
Jlr.com
Owners of eligible JLR electric and plug-in hybrid vehicles can now see live charging station availability directly on their in-car navigation displays — the result of an expanded partnership between HERE Technologies and JLR announced Tuesday. The update arrives by software over-the-air, with no dealership visit and no hardware change required. The UK and European rollout is live now; Australia and New Zealand are next.
The practical problem the partnership addresses is not range anxiety — a concern about whether the battery holds enough charge — but what researchers have begun calling charge anxiety: the uncertainty about whether a charger will be functional, compatible, and available when a driver arrives. Industry data published in 2025 found that 47% of EV owners have experienced at least one problem using public chargers, and that charging infrastructure failures — not battery range — are now the primary reason potential buyers say they would not switch to an EV.
The technology underpinning the integration is HERE's EV Charge Point platform, which is built on the Open Charge Point Interface (OCPI) — the open protocol that standardizes data exchange between Charge Point Operators (CPOs), the companies that own and maintain physical charging hardware, and eMobility Service Providers (eMSPs), the companies that manage user access, billing, and roaming agreements.
HERE's data model organizes charging infrastructure into three hierarchical levels. A Location describes the physical site — address, access conditions, operator metadata. Each location contains at least one EVSE, or Electric Vehicle Supply Equipment: the per-stall unit that controls power delivery to a single vehicle during one charging session. Each EVSE contains one or more Connectors, which define the physical socket standard and electrical characteristics — CCS2, Type 2, CHAdeMO, and so on. Critically, real-time availability and operational status are reported at the EVSE level, not at the station level. That distinction matters: a station with six stalls can report five available and one in use, rather than collapsing all six into a single "busy" or "available" status.
HERE's platform currently indexes more than 2 million EV connectors across over 4,000 CPOs and more than 300 eMSPs. The eMSP integration within the JLR deployment means the navigation system surfaces only chargers that are compatible with each driver's specific charging subscription or charge card — eliminating the common experience of arriving at a station only to find it belongs to a network the driver's card cannot access.
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Beyond live availability, HERE's platform includes a machine learning layer that predicts charger occupancy based on historical session data, time-of-day usage patterns, road conditions, and weather. The practical effect is a navigation screen that does not merely flag a charger's current status — it estimates whether a stall will be free by the time a driver arrives, enabling the system to prioritize a charger 15 minutes away that will likely be open over a closer one that is trending toward full.
Gino Ferru, SVP and General Manager EMEA at HERE Technologies, said: "We are excited to deepen our long-term collaboration with JLR and introduce a feature that will help vehicle owners easily locate compatible charge points, reducing ambiguity and complexity."
HERE also aggregates real-world vehicle sensor data and live driver feedback from active charging sessions — inputs that let the platform refine its availability predictions continuously rather than relying solely on network operator reports, which can lag real-world conditions by minutes or longer.
The feature is available to owners of JLR PHEV and BEV models built from 2020 onward. That means qualifying vehicles across the Range Rover, Defender, and Discovery plug-in hybrid lines, and Jaguar PHEV and BEV models. The upcoming Range Rover Electric — which debuted in production specification at the Goodwood Festival of Speed last week and is expected to reach customers later this year — is also included in the rollout from launch.
Because the update is delivered over the air, owners of qualifying vehicles receive the capability without scheduling a service appointment. No hardware module, no updated head unit, and no new wiring are required: the feature is a data layer addition to the vehicle's existing navigation architecture.
Mark Camilleri, Director of Services at JLR, said: "We are committed to continually optimizing the experience our clients have out on the road. Our collaboration with HERE ensures owners of existing Range Rover, Defender, and Discovery PHEV models, and Jaguar PHEV and BEV models, can conveniently locate the right chargers at a time and place that suits their lifestyle."
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The HERE/JLR integration reflects a structural shift in how automotive manufacturers approach EV charging. Building and maintaining a proprietary, real-time database of charger availability is expensive and technically demanding: charging networks expand continuously, equipment goes down without notice, and eMSP roaming agreements change the access landscape for any given driver regularly.
An analysis published in September 2025 by the American Enterprise Institute found that universal access to real-time charging data represented a larger near-term lever for EV adoption than additional battery range improvements, and modeled significant increases in EV uptake if real-time data were consistently and accurately available to drivers at the point of decision.
Rather than maintain that infrastructure in-house, JLR has outsourced the data layer to HERE — a company that already operates a 2-million-connector network used by automakers across the automotive industry. HERE's EV Charge Point feature is delivered as a fully integrated component within JLR's in-vehicle mapping display, meaning drivers interact with native navigation, not a third-party app that requires a phone or an additional login.
Parkopedia, another connected-car data company, launched a competing expanded API for automakers in May 2026, adding A-to-F reliability grades and occupancy forecasts to in-dash navigation. That product is sold to automakers for integration; adoption depends on individual OEM decisions. HERE's JLR deployment is a production integration, not an API offering awaiting uptake.
The UK and European rollout is live for qualifying JLR owners as of today's announcement. Australia and New Zealand are confirmed as the next phase, though JLR and HERE have not specified a timeline for that expansion.
For drivers in markets not yet covered, the practical implication is a continued reliance on third-party apps such as Zap-Map, PlugShare, or individual network apps for real-time charger status — navigation tools that require leaving the vehicle's built-in interface. The HERE integration eliminates that gap for current JLR owners in the UK and Europe beginning today.
The feature applies to JLR plug-in hybrid and battery electric models built from 2020 onward — including Range Rover, Defender, and Discovery PHEV models, and Jaguar PHEV and BEV models. The upcoming Range Rover Electric is also included. The update is delivered over the air to qualifying vehicles and requires no hardware change.
Range anxiety refers to concern that a vehicle's battery will run out of charge before reaching a destination. Charge anxiety is the more recent and increasingly prevalent concern: that a charging station will be broken, incompatible with a driver's charge card, or already fully occupied upon arrival. Research from S&P Global Mobility and J.D. Power confirms charger reliability and availability failures — not battery range — are now the primary barrier to EV adoption. The HERE/JLR integration specifically addresses charge anxiety by providing real-time per-stall availability and connector-compatibility filtering.
HERE's platform is built on the Open Charge Point Interface (OCPI), the open standard for data exchange between charging network operators and mobility service providers. Real-time availability is reported at the EVSE (per-stall) level, not just per station. A machine learning layer then combines historical session data, time-of-day patterns, weather, and vehicle sensor feedback to forecast whether a specific stall will be open when a driver arrives — not just whether it is open right now. The result is routing that accounts for predicted occupancy, not just current status.
The current rollout is limited to the United Kingdom and Europe, with Australia and New Zealand announced as the next phase. No US rollout has been announced. JLR owners in North America continue to rely on third-party charging apps or individual network apps for real-time charger availability.
