The Tencent Cloud teams behind WorkBuddy and CodeBuddy have released a formal statement and compensation notice concerning the recent service irregularity experienced with the DeepSeek model. They have opted to provide a complete reimbursement of the points expended by users affected by the issue while utilizing DeepSeek between October 8th and 14th. Furthermore, they will award an extra 500 points to every domestic user of both WorkBuddy and CodeBuddy. Earlier, DeepSeek had extended its apologies for the service system malfunction and outlined a compensation strategy, which involved a full refund of the expenditure incurred by the impacted user accounts during the affected period, distributed over seven days in the form of bonus credits.
