The AI assistant platform Manus has fully restored stable services, with the data recovery function now available to all users. Users who previously backed up their data can initiate recovery at any time without time restrictions. For accounts affected during the service fluctuations, the platform has launched a return rewards program. Earlier, due to a surge in traffic, some users experienced difficulties in data recovery. The platform worked overnight to expand capacity and upgrade the recovery system, optimizing processing capacity and stability. Currently, the vast majority of users can smoothly recover their data, though there may be brief delays during peak hours. The platform will continue to monitor and dynamically adjust resources. For users facing operational difficulties, the platform offers solutions such as trying during off-peak hours, official guides, and 24/7 one-on-one technical assistance. Additionally, user data is stored with multi-layered encryption, and the recovery process strictly adheres to privacy protection protocols.
