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Zeekr Automobile released a statement today, explaining that during recent overseas road trips, the vehicle's safety protection mechanism was inadvertently activated, leading to the restriction of in-car system functions. The company has promptly addressed the in-car system issues for the affected users and set up a specialized support channel. The Zeekr APP now includes a 'Cross-Border Protection' quick-unlocking option, enabling owners to receive a verification code and unlock the system with just one click. Furthermore, a 'Cross-Border Protection Function Switch' has been introduced, which is disabled by default, giving owners the flexibility to manually turn it on or off. Users who are currently abroad or planning international travel will be given priority access to the 24-hour customer service hotline.
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