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Meta Enhances WhatsApp Business with Voice Calls and AI-Driven Product Recommendations
1 day ago /
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Author：小编
WhatsApp's Business Platform is set to expand its AI capabilities, incorporating voice call services and AI-powered voice agents tailored for large enterprises. Furthermore, the platform aims to harness AI for personalized product recommendations. With over 200 million monthly active users, the platform generates revenue through advertising and messaging service fees. Looking ahead, AI-driven features may evolve into premium services. Large enterprises can access the voice call functionality via API interfaces, facilitating seamless voice communication between customers and businesses. Businesses can also deploy sophisticated AI-powered voice customer service systems on the platform, leveraging cutting-edge technology from startups.
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