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Microsoft Entra Account Lockout Incident: Root Cause Identified as Internal System Error
2025-04-22 /
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Author：小编
Microsoft has recently encountered an internal system error that inadvertently locked out some Entra accounts. This issue arose due to inconsistencies in the recording of user refresh tokens. Promptly, Microsoft addressed the error and clarified that the account lockouts were unrelated to the MACE Credential Revocation application. After a thorough investigation, no evidence of unauthorized access to tokens was discovered. To rectify the situation, Microsoft has offered users unlock options and committed to strengthening system monitoring to prevent future occurrences of such incidents. Additionally, users are being reminded to remain vigilant and enhance their security awareness.
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