DeepSeek: Issuing Refunds for the Consumption Amounts of the Past 7 Days to All API Users
1 day ago / Read about 0 minute
Author:小编   

On October 15th, between 8:11 and 13:04, the DeepSeek service system encountered a malfunction, which led to the API service becoming inaccessible for regular operations. Both the web page and the App showed the message "Server temporarily unavailable." Following the restoration of the service at noon, DeepSeek released an apology statement along with a compensation plan. According to this plan, each user account will receive a full refund of their consumption amount from the past 7 days (spanning from October 8th to October 14th) in the form of bonus credits. These credits will be automatically credited to their accounts. A significant number of users have already reported that they have received the compensation.