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SoftBank and Sierra Establish Partnership to Launch AI Customer Service in Japan
13 hour ago /
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Author：小编
On July 14, 2026, SoftBank Group and Sierra formed a strategic partnership to launch a customer service solution powered by intelligent AI agents in the Japanese market. SoftBank has become Sierra's exclusive partner in Japan, with its online mobile brand Linemo already integrating Sierra's technology. There are plans to subsequently extend this technology to SoftBank's own brands such as Y!mobile and other business lines within the group.
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