ZEEKR Rolls Out 'Cross-Border Protection' One-Click Unlock Feature in a Flash
1 day ago / Read about 0 minute
Author:小编   

The problem that has long plagued new energy vehicle owners—restricted functions due to safety mechanisms being triggered by extended overseas driving—has now been completely resolved. In the wee hours of July 26th, the ZEEKR App unveiled a new 'Cross-Border Protection' feature, enabling users to swiftly apply for unlocking with just a single click. Simultaneously, ZEEKR is diligently developing a 'Cross-Border Protection Toggle' that will be deployed through OTA updates. This toggle will be deactivated by default, giving vehicle owners the flexibility to manually enable or disable it before embarking on international journeys. Once activated, users retain the autonomy to unlock functions independently via the APP. Moreover, ZEEKR offers a round-the-clock customer service hotline to assist users who are already abroad or preparing for overseas trips. Recognizing the potential for enhancing user experience in this scenario, ZEEKR is proactively integrating optimization suggestions. This upgrade has garnered favorable responses from vehicle owners and is hailed as a pioneering example, signaling the shift of new energy vehicle companies' overseas risk control from 'passive triggering' to 'user-driven management'.