On June 21, the hashtag '#BetrayedByWPS' surged in popularity on Weibo, as netizens expressed their dissatisfaction with several problems associated with WPS. These issues included the software's forced occupation of C-drive storage, ineffective cloud backup services, and a lack of clarity in membership feature distinctions. Weibo CEO Wang Gaofei had previously shared a post expressing his feeling of being 'betrayed by WPS,' noting that it had dashed his hopes for viable Chinese alternatives. However, he later clarified that the comment was actually made by 'the shrimp he raised' (a metaphorical or humorous way to distance himself from the statement). In reaction to user feedback, WPS's official customer service suggested that users could mitigate C-drive space issues by altering the file storage path or by uninstalling and reinstalling the software. They also mentioned that user feedback has been forwarded to the product department for further action.
