On September 23, 2025, the Weibo hashtag "#iPhone 17 Pro Green Screen#" surged in popularity, igniting a flurry of heated debates across social media platforms. On Xiaohongshu (a popular Chinese lifestyle and shopping platform), a multitude of netizens shared images documenting the green screen glitch on their iPhone 17 Pro devices. The visuals varied, with some showing half of the screen engulfed in an eerie green hue, while others depicted isolated green patches scattered across specific sections.

A subset of users reported encountering the green screen issue with their iPhone 17 Pro units right from the day of purchase. In response to the escalating concerns, Apple's customer service team issued a statement outlining their troubleshooting approach. They clarified that in cases of abnormal screen brightness, their initial step would be to conduct a thorough hardware inspection. Only after ruling out any hardware malfunctions would they proceed to examine the software system. Apple further explained that any anomalies stemming from the system's color calibration function could potentially be rectified through software updates.

Additionally, it was noted that the aluminum frame of the iPhone 17 Pro is susceptible to scratches, and the back panel of the blue variant is particularly prone to showing marks after minimal friction.