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Recently, Microsoft has been striving to reach an amicable settlement after finding itself on the brink of a substantial fine levied by Australian regulatory bodies. The tech giant has expressed its remorse for failing to adequately inform users about more cost-effective subscription alternatives. Despite this, regulatory authorities in Canberra remain poised to potentially impose significant penalties.
Microsoft has initiated the process of dispatching apology emails to millions of its Australian customers. These emails contain comprehensive details about more budget-friendly options. Additionally, the company is extending refunds to customers who renewed their cloud services in 2024, having been unaware of the existence of cheaper packages.
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