Xiaomi YU7 Faces Backlash Over 'Configuration Change Controversy'; Customer Service Explains Typographical Error
3 day ago / Read about 0 minute
Author:小编   

The Xiaomi YU7 has sparked consumer controversy during its sales phase, with numerous customers reporting that both the standard and Pro versions were marketed as featuring automatic anti-glare exterior rearview mirrors during the ordering process. However, upon finalizing their orders, customers discovered that this feature was exclusively available on the Max version. In response, official customer service attributed the mix-up to a typographical error in the configuration table and confirmed that affected customers would not receive compensation. Despite this incident, the Xiaomi YU7 continues to enjoy strong demand. Lei Jun, addressing the situation, emphasized that data statistics were accurate and encouraged consumers to explore other high-quality domestic new energy vehicle options. Additionally, Xiaomi announced the provision of a limited-time service for customers to modify their YU7 configurations.