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The Legal Department of NIO has released an official statement addressing a Weibo post by the internet account 'Lao Qi', which falsely claimed that a collision occurred during a high-speed battery swap due to an issue with NIO's vehicle navigation system. Following thorough investigation, it has been confirmed that the vehicle was entirely under the driver's control at the time of the incident, and the accident was solely attributed to driver error. NIO has received approximately 2,000 emails detailing evidence of potential black PR activities and online troll behavior. In response, NIO intends to take legal measures to safeguard its rights and seek compensation for the damages incurred by negative public sentiment. Additionally, NIO pledges to donate a portion of any compensation received to support public welfare initiatives.
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