Recently, the Xiaomi SU7 has garnered public attention after an incident where it was accused of experiencing an axle breakage following a collision with a pothole at a speed of 70 km/h. In response, Xiaomi Automobile officially denied any axle breaking incident. It has been established that the accident occurred when the driver was traveling at an excessive speed of 70 km/h on a road segment with a posted speed limit of 20 km/h, resulting in impact with a bumpy road surface. This collision led to damage to the vehicle's right rear tire, wheel hub, suspension, and other components.
Xiaomi Automobile promptly offered insurance claims and towing assistance to the driver; however, the driver declined to undergo an alcohol test and chose to bear the financial losses themselves. Following an on-site investigation conducted by Xiaomi Automobile stores and engineering teams, it was determined that the damage sustained was the direct result of external forces from the accident and not a reflection of product quality issues.
Notably, the Douyin account belonging to the car owner involved in the incident has been temporarily banned until February 13th, prohibiting them from posting further content.
