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Recently, an online post by an owner of a Xiaomi SU7 drew attention after reporting that the vehicle's axle broke while a family member was driving over a rough road segment. This incident sparked concerns regarding the car's quality. In an official response, Xiaomi Automobile clarified that an investigation revealed the axle breakage to be a result of external forces. At the time of the incident, the vehicle was traveling at speeds of 60-70 km/h, significantly exceeding the road's speed limit of 20 km/h. This excessive speed led to damage to the vehicle, which Xiaomi Automobile emphasized was not a quality issue. Following the accident, the company promptly engaged with the user, offering assistance with insurance claims and facilitating vehicle repair solutions.
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