JD.com has been delivering robot maintenance after-sales services for an entire year. Throughout this period, it has forged partnerships with nearly a hundred robotics firms, encompassing virtually all the top-tier enterprises in the field. The company's service scenarios are abundant and varied. Moreover, JD.com has ambitious plans to construct an after-sales maintenance network that spans over 100 countries worldwide within the next five years. In addition, JD.com has independently created a robot after-sales service SaaS system, which offers comprehensive, one-stop digital after-sales management solutions. Furthermore, JD.com intends to set up 10 training and certification centers across the nation. Over the next five years, it aims to create more than 100,000 job opportunities for robot maintenance engineers and facilitate the transition of frontline logistics staff into robot maintenance engineers.