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Microsoft is steadily restoring access to its flagship software in an effort to end an outage that has disrupted government agencies, traders, and business operations worldwide. The company reported improvements in service availability, with email queues significantly reduced and nearing normal levels. However, it cautioned that users of more than 20 products and services may still encounter errors. The root cause of the outage has yet to be determined. Microsoft explained that core processes on some servers became completely unresponsive due to excessive load, and initial troubleshooting and repair efforts were further complicated by a series of new server errors. The company stated that more details will be disclosed once the fault is fully resolved, and emphasized that there is currently no evidence of malicious activity.
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