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ZhongAn Online: 'Wujieshan' System Handles 19.732 Billion Policies Annually, Boosting Underwriting Automation to 99%
2025-04-25 /
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Author：小编
ZhongAn Online has unveiled its 2024 ESG report, showcasing the remarkable performance of its insurance core system, 'Wujieshan'. During the year, 'Wujieshan' successfully processed an astonishing 19.732 billion policies, marking a significant advancement in efficiency. Furthermore, the underwriting automation rate has soared to 99%, underlining ZhongAn's commitment to technological innovation. The company has also integrated over 70 active robots into various scenarios, including AI customer service, health consultations, and AI claims processing. By establishing a comprehensive 100% AI quality inspection system across all processes, ZhongAn has fortified a dynamic risk barrier, ensuring a robust and secure operational environment.
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