On October 15, eight U.S. states collectively took legal action against OpenAI on Wednesday, alleging that the company misled users regarding the safety of ChatGPT. The attorneys general of these states highlighted that OpenAI did not implement adequate safety protocols, which subsequently resulted in instances of suicide, self-harm, and violent conduct among users, particularly affecting teenagers. They further claimed that OpenAI's practices contravened pertinent laws and regulations. In the lawsuit, Arkansas specifically noted that both the leadership and staff at OpenAI had raised concerns about the potential risks associated with the product. However, despite these concerns, the company did not decelerate the rollout of new models. Instead, it hastened the introduction of even more advanced models without implementing sufficient safety measures or conducting thorough testing, thereby prioritizing expansion and profitability over user safety. The eight states involved in this legal action are Arizona, Arkansas, Iowa, Idaho, Kansas, Montana, Nebraska, and West Virginia. Notably, with the exception of Arizona, the attorneys general from the remaining states are all Republicans. These states are seeking a court order to force OpenAI to revamp its safety operational framework, bolster protections for children, and provide compensation for any resulting damages.
