Exclusive from 36Kr: Ideal Auto has recently undergone substantial restructuring within its sales and service group, which encompasses retail, after-sales service, charging, quality operations, and overseas business. All these departments now report directly to Zou Liangjun, the Senior Vice President of Sales and Service. With regards to retail, Ideal Auto is implementing an internal "strategic region" reform, consolidating the initial 26 regions into five major strategic regions: East, West, South, North, and Central.
Each strategic region is accountable for sales volume, profit, and NPS (Net Promoter Score) and reports directly to Zou Liangjun, thereby eliminating the role of a single retail leader.
