JD.com Auto participated in the prestigious China Electric Vehicle Hundred People Forum to engage in discussions on the forefront of industry challenges and opportunities. The company's leadership highlighted the burgeoning trend of automotive e-commerce, noting that over 20 million users actively sought out new vehicles on JD.com in the previous year. Looking ahead, JD.com aims to integrate state-of-the-art technology with robust supply chain resources to create an open and efficient automotive service ecosystem that encompasses the entire automotive lifecycle—from car purchase, accessories, and maintenance to usage, replacement, and beyond. This holistic approach is designed to elevate user experience and foster the growth of both the new car and aftermarket sectors.

Furthermore, JD.com Car Care has established an extensive service network, aimed at empowering Original Equipment Manufacturers (OEMs) and dealers to broaden their customer reach and enhance service delivery capabilities. By collaborating closely with industry stakeholders, JD.com Auto is poised to unlock the vast potential of the 'double four trillion' market, which represents the combined value of China's automotive and aftermarket industries.