The pioneering cohort of new energy vehicle (NEV) owners is now confronting a host of issues, including the expiration of battery warranties, diminished driving ranges, and outdated intelligent systems. These challenges are prompting them to consider upgrading to newer models, yet they are also concerned about the poor resale value of their current vehicles. Notably, the resale market for used NEVs lags behind that of traditional fuel vehicles. To alleviate these concerns, several manufacturers have introduced measures such as extended warranty periods, battery swapping technologies, and vehicle repurchase programs. By 2025, it is projected that 800,000 tons of power batteries will reach the end of their lifecycle, posing significant challenges to the industry, including illegal dismantling by unlicensed workshops, high technical barriers, and inadequate regulatory oversight. There is an immediate need for policy interventions to establish a comprehensive traceability system and foster enhanced collaboration among industry players. Furthermore, the rapid pace of technological advancements leads to swift updates in software and hardware, creating a disconnect with users' real-world experiences, as exemplified by early Tesla owners who are unable to access upgrades to the Autopilot feature.