Recently, a number of Audi car owners have reported a concerning situation. The Kaifeng Jin'ao Audi 4S dealership is suspected of shutting down abruptly without any prior notice. As a result, the maintenance packages that customers had already purchased have gone unfulfilled. FAW-Audi's customer service department has clarified that Kaifeng Jin'ao officially withdrew from its dealership network on November 13, 2025. They have advised affected owners to first try to communicate directly with the dealership. If that doesn't work, they suggest resolving the issue through legal means.

According to relevant statistics, since the end of 2025, apart from Kaifeng Jin'ao, over ten other Audi 4S dealerships have also closed their doors. This wave of closures has had an impact across multiple provinces and cities in China. In 2025, Audi's sales in the Chinese market witnessed a 5% year-on-year decline. This marks the second consecutive year of decreasing sales for the brand. To boost sales, Audi has implemented significant price reductions and launched various promotional campaigns across several of its models.