BYD APP Rolls Out Accident Service: One - Tap Assistance in Emergencies with 24 - Hour Backing
2 day ago / Read about 0 minute
Author:小编   

BYD has unveiled an "Accident Service" function on its APP, as well as on the Dynasty Mini Program and Ocean Mini Program. Grounded in the fundamental principle of "Providing Service at the Time of an Accident," this function offers comprehensive coverage of the entire accident - handling journey. Vehicle owners just need to open the APP, head to the "Service" section, and choose "Accident Service" to swiftly enter an official exclusive service group. Inside the group, there's a dedicated accident manager on standby 24/7, ready to respond to owners' inquiries at any given moment. This service comes with a host of remarkable features. It allows for one - tap submission of online claims and provides real - time updates on the progress of claims. During the repair phase, vehicle owners can dynamically track the repair progress and view photos of crucial repair steps. This ensures complete transparency regarding both the quality and the pace of the repairs.