Australian Warning to Chinese Automakers: Repair Rights Issues Could Lead to AUD 10 Million Penalties
1 week ago / Read about 0 minute
Author:小编   

Australian media outlets have reported that five Chinese manufacturers of new - energy vehicles, namely Zeekr, XPeng, Smart, and Leapmotor, could be slapped with fines of up to AUD 10 million by the Australian Competition and Consumer Commission (ACCC). The reason is their alleged non - compliance with Australia's Motor Vehicle Service and Repair Information Scheme (MVIS).

The MVIS, established in 2022 under the Competition and Consumer Act, is designed to curb automakers' attempts to monopolize after - sales repair services. It mandates that automakers must supply independent repairers with the most up - to - date diagnostic, software, and technical information right from the first day a vehicle model is launched in Australia. Moreover, this information should be made available for purchase on the Australian Automotive Service and Repair Authority (AASRA) website.

However, an in - depth analysis shows that these five automakers have not fully uploaded the required information to the AASRA website. In stark contrast, automakers such as Tesla and Polestar have already set up profiles on the site.

The CEO of the Australian Automotive Aftermarket Association (AAAA) stressed that granting access to information for independent repairers is of paramount importance in preventing automakers from monopolizing the after - sales market.

At present, Zeekr, Smart, and XPeng have all announced that they are in the process of developing online repair information portals specifically for the AASRA site. BYD does have an entry on AASRA, but there are issues. The link provided is incorrect, and the customer service contact information leads to a former dealer.

The ACCC is tasked with enforcing the MVIS scheme. Previously, Honda was fined for failing to offer flexible subscription options.