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New Energy Vehicle Battery Damage Leaves Owner in Quandary: Insurance Denial and Warranty Risk
2025-08-19 /
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Author：小编
A GAC E9 owner recently encountered a predicament when their vehicle sustained damage after running over a manhole cover. The incident resulted in a damaged battery pack, scratched frame, and battery leakage. Consequently, the vehicle displayed a fault code and became inoperable. The owner now faces a dilemma: the insurance company has refused to cover the repair costs due to the absence of an inspection report, while the manufacturer has warned that any external repairs will void the warranty. Following media intervention, the manufacturer has agreed to provide the necessary inspection report, and the insurance company has subsequently agreed to cover the repair of the affected parts.
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