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In response to the potential risk of spontaneous combustion in certain power banks, Romoss has announced the recall of nearly 500,000 products. Impacted by this recall, the company has temporarily halted work and production, notifying employees internally and distributing only June salaries. Despite these challenges, Romoss officials have firmly denied rumors of "bankruptcy," pledging to address the situation. However, users have expressed concern over the slow response from customer service, and e-commerce platform stores have been reported to be in a state of "insufficient deposit balance," complicating the refund process. Romoss emphasizes that the recall plan is both long-term and effective, urging users to grant them the necessary time to resolve all issues.
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