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Exploded Even After 3C Certification? UGREEN Charger Catches Fire Spontaneously; Merchant Offers 20% Discount for Repeat Purchase
10 hour ago /
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Author：小编
On April 2, a netizen shared a video online, stating that while using a UGREEN mobile phone charger, it suddenly exploded and caught fire. Luckily, no severe personal injuries occurred, but the user's hand was scalded, leaving them deeply shaken by the incident. The charger had been purchased in May 2023 and had been used infrequently for less than three years. UGREEN's customer service offered two solutions: either a '10 yuan refund' or a '20% discount on a future purchase,' without providing a clear explanation for the explosion. The netizen found this response unsatisfactory and demanded a reasonable explanation from the brand.
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