Search
To Protect Initial Sales Data, Samsung Reportedly Uses High 'Refund-Only' Compensation to Retain Galaxy S26 Ultra Buyers
21 hour ago /
Read about 0 minute
Author：小编
On March 17, 2026, it was reported that Samsung offered substantial 'refund-only' compensation to dissatisfied Galaxy S26 Ultra users in an effort to prevent early buyers from returning their devices and to preserve initial sales figures. Despite official claims that the series' pre-sale performance was strong and poised to become a hit, actions taken by the customer service department revealed underlying anxiety. Users reported that after expressing dissatisfaction to customer service, they might receive $250 (approximately RMB 1,728) in compensation. Previously, Samsung's mobile division had entered a 'state of full emergency' due to rising costs, putting pressure on profit margins.
-
C114 Communication Network -
Communication Home
7 X 24 Track global technological trends
