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Samsung's Faulty Screens Spark 'Green Line Gate' in Smartphone Sector, Major Brands' Customer Service Under Fire for Prioritizing Loud Complaints
20 hour ago /
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Author：小编
In recent months, a surge of consumer advocacy over green line defects on smartphone screens has been brewing on social media, involving leading brands like OPPO, OnePlus, Vivo, Samsung, Xiaomi, and Huawei. Dubbed the "Green Line Gate" by netizens, the majority of these issues are not due to user misuse but rather inherent screen reliability problems, including loose flex cables, physical screen damage, and driver chip failures. Although manufacturers have offered post-sale remedies, consumers continue to encounter significant hurdles, such as inconsistent after-sales service and unreasonable documentation demands.
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