The Weibo hashtag "#iPhone17ProGreenScreen" has recently taken social media by storm, igniting a flurry of conversations. On Xiaohongshu (Little Red Book), a multitude of users have posted images showcasing their iPhone 17 Pro screens marred by a greenish hue. The severity of the issue varies, with some devices displaying a half-screen green tint, while others exhibit localized green patches. Notably, several early adopters who snagged the iPhone 17 Pro during its initial launch phase have reported encountering this green screen anomaly.

In response to the outcry, Apple's customer service team has issued a statement outlining their troubleshooting approach. They emphasized that in cases of abnormal screen illumination, a thorough hardware inspection would be the first course of action. Only after hardware issues have been ruled out would the focus shift to examining the software system. The team further explained that occasional glitches in system calls to color management functions could sometimes be rectified through software updates.