Mr. Tang from Jiangxi Province has alleged that he was charged 28,000 yuan for the transportation of his critically ill child from Jiangxi Provincial Children's Hospital to Shanghai. This service was provided by a private ambulance company that failed to issue a receipt, and the fee was directed to a personal bank account. The hospital responded by stating that the ambulance belonged to a private institution and was contacted due to the hospital's own ambulances being unable to travel out of province or transport patients on ventilators. Mr. Tang has expressed concerns regarding the fairness and transparency of the fee and has filed a complaint accordingly.
The market for non-emergency medical transfers is currently plagued by an imbalance between supply and demand, with frequent issues involving "unlicensed ambulances" and unclear regulatory responsibilities. Experts recommend enhancing regulations, increasing the availability of compliant ambulance services, and introducing a competitive mechanism to address these concerns.