Kingsoft Office has released a formal statement addressing unfounded allegations of "WPS overpricing and betraying its user base." The company firmly asserts that its fundamental free-tier features will remain accessible to all users at no cost, with ongoing enhancements planned for these offerings. Additionally, Kingsoft Office guarantees that the perks associated with its membership program will not be diminished or curtailed; rather, they are set to expand further. Should any specific membership benefits be discontinued, users will receive prior notification along with suitable alternatives or compensations.

The company also clarifies that premium, high-cost services will be billed separately and made available for purchase on an as-needed basis. These services will be clearly differentiated from the standard membership benefits, ensuring that they do not impact the availability of free features or the rights of membership holders. Kingsoft Office reiterates its commitment to listening to user feedback and continuously improving its offerings. At the same time, the company will pursue legal action against those spreading malicious rumors.

Kingsoft Office underscores that these guiding principles will remain steadfast and unaltered.