According to foreign media and user feedback, Micron's subsidiary Crucial has seriously defaulted on its post-sales commitments. At the end of 2025, Micron announced that Crucial would exit the consumer-grade storage business. Although it promised to maintain normal warranty and post-sales services, in practice, after agreeing to replace faulty components, Crucial not only refused to replace them but also refused to return the faulty products sent back by users, offering only a refund option based on the original purchase price. For example, when a user's 48GB DDR5 memory failed, Crucial only refunded the original price of $241.86 and did not return the good memory. After user dissatisfaction, Micron proposed alternative solutions. Additionally, some users reported encountering similar issues with damaged solid-state drives.