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Lingyang AI Operation Center: Tackling Customer Service 'Hallucinations' and Embracing an Era of Precision in Responses
2025-04-02 /
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Author：小编
The integration of large model technology into enterprise customer service has ushered in a wave of efficiency and intelligence, yet the challenge of 'hallucinations' continues to mar user experience and erode corporate trust. To mitigate this issue, Lingyang's Quick Service, an intelligent customer service platform, has introduced the AI Operation Center. This solution offers a comprehensive dialogue refinement approach, substantially enhancing model precision and boosting customer service efficiency. Furthermore, Lingyang has instituted a certification program for 'Artificial Intelligence Trainers,' aimed at nurturing versatile talents who can propel enterprises into the AI era and drive the intelligent evolution of customer service.
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