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The JD App version 16.0 has been officially rolled out, boasting seamless integration of AI functionalities. The newly launched AI shopping assistant, dubbed "Dongdong," excels at precisely discerning user needs and facilitating natural, fluid interactions via multimodal duplex technology. It has evolved from merely aiding in product discovery to directly resolving user issues. Concurrently, "Dongdong" taps into JD's service ecosystem, orchestrating diverse service resources like housekeeping and maintenance, thereby serving as a pivotal portal to AI services. Moreover, AI has reshaped the dynamics of brand-consumer communication, enabling tailored presentations of products and brand ethos. When combined with JD's formidable supply chain prowess, it propels retail from the digital information sphere into the tangible, physical realm.
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