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"Sorry, All Our Human Operators Are Currently Occupied..." Why Is It Such a Challenge to Reach a Human Customer Service Representative?
2025-12-14 /
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Author：小编
Have you ever found yourself in this situation: You dial a customer service hotline or navigate to the customer service section on a website, only to be greeted by an AI customer service representative every single time? Yet, during the course of your interaction, the AI representative frequently falls short in comprehending your issue or offering a viable solution. And when you persistently ask to be connected to a human customer service representative, the response you invariably get is, "Sorry, all our human operators are currently occupied..."
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