Customer Fakes Product Damage with AI Image for Refund, Sends Wrong Item Back; Seller Files Police Report After Second Appeal Fails
2025-12-04 / Read about 0 minute
Author:小编   

Recently, the issue of "customers using AI-generated images to claim refunds" has ignited widespread debate. A few days ago, an e-commerce seller posted a video recounting an incident they faced: The silver suitcase they had sold was manipulated via AI technology to look severely damaged, showing multiple dents. Leveraging this doctored image, the customer then submitted a return and refund request. However, when the seller received the returned item, it turned out to be a completely different product, not the original suitcase that had been sold.