The Shenzhen Labor and Personnel Dispute Arbitration Institute has officially rolled out an intelligent case-management support system designed for labor dispute arbitration. This system is characterized by its extensive case coverage, end-to-end empowerment, and comprehensive assistance. Once activated, it can significantly reduce the time required for case processing, enhance the compliance of arbitration case filing reviews and mediation strategies, and improve the accuracy of legal interpretations. This effectively addresses the challenge of managing an increasing number of cases with a limited workforce.
The system utilizes an algorithm that is "built on knowledge graphs and propelled by chains of reasoning." It incorporates Shenzhen's arbitration reform experiences and achievements to create a holistic knowledge graph and a reasoning system tailored for arbitration. Moreover, it seamlessly integrates AI capabilities into every stage of the process, including case initiation, mediation, hearings, and decision-making.