On November 17, 2025, Alibaba's newly-unveiled AI application, "QianWen," kicked off its public beta phase and was immediately inundated with a massive surge in traffic. The overwhelming number of users caused the system to become overloaded, resulting in congestion and interruptions in some of its services. Several users reported that shortly after the app's launch, they encountered a message stating "entry congestion." Additionally, the app failed to respond to input commands, making the service temporarily inaccessible. In response to these reports, the official QianWen team clarified that the system was functioning properly. It's worth noting that "QianWen" is designed to serve as a "personal AI assistant," positioning itself as a competitor to ChatGPT. The app also has plans to integrate seamlessly with Alibaba's e-commerce platform, mapping services, and other components of its ecosystem.