A user of the AITO M7 vehicle shared on the HarmonyOS Intelligent Travel App that they were involved in a car accident while utilizing the vehicle's intelligent driving function. The incident led to the total loss of the vehicle and personal injuries, though non-life-threatening. The owner identified themselves as the weekly individual champion of the Huawei Intelligent Driving Master Championship. The accident occurred at approximately 9:30 PM on December 22, 2024, when the driver was using the NCA function at a speed of 120 km/h and collided with a stationary cement pump truck in front of them. Despite the vehicle being totaled on the spot, prompt assistance was provided by the traffic police and the driver of the truck.

In response, an official statement emphasized the company's commitment to assisting with accident handling and medical arrangements. The statement also urged users to adhere to the correct usage of intelligent driving functions to ensure safety.