Recently, a number of new owners of Li Auto's L8 and L9 models have taken to social media to voice their grievances. They allege that immediately upon taking delivery of their vehicles, they were confronted with alterations to their car purchase entitlements (benefits associated with car purchases), causing them considerable psychological turmoil. A faction of these disgruntled owners has even resorted to protesting at offline stores, displaying banners and demanding redress. They are urging Li Auto to devise remedies for those who have already received their vehicles, such as reimbursing the price discrepancy, offering积分补偿 (point-based compensation, a common loyalty program in China where points can be redeemed for goods or services), or providing complimentary maintenance services. To date, Li Auto has remained silent on the matter.