On May 21, NIO CFO Qu Yu revealed during the Q1 2026 earnings call that since the fourth quarter of last year, NIO's other businesses (including after-sales, maintenance, NIO Mall, energy, finance, and NIO Life) have shown significant improvement in operating results, with a gross margin exceeding 20% in the first quarter of this year, marking a new phase for services and community businesses. NIO expects to maintain a gross margin of around 20% for the full year. In the long term, as the user base grows and efficiency improves, the profitability of services and community businesses will continue to rise, becoming another key growth driver for NIO beyond new cars.
