Recently, an individual from Zhejiang took to the internet to report an unexpected deduction of 178.2 yuan by Hello Chuxing. Upon investigation, it was found that the deactivated phone number of the netizen had inadvertently remained connected to Alipay's password-free payment system. Consequently, when the new owner of the phone number registered for Hello Chuxing's ride-hailing service, the fares were automatically charged to the original user's account. In response, Hello Chuxing's customer service explained that automatic deductions are triggered once a ride is completed and requested that the affected user provide payment records to facilitate the resolution process. This incident has ignited a flurry of discussions among netizens. While some argue that Hello Chuxing should enhance its account security protocols to prevent such occurrences, others attribute the mishap to the original owner's oversight in not unlinking the app from their payment method before deactivating the phone number. Furthermore, several netizens recounted similar issues encountered with Hello Bike, leading to accusations that the platform may be engaging in 'unfair practices against consumers,' a phrase often used to describe situations where large companies take advantage of their customers.